Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. The quality of the items we design and the products we select are important to us and are meant to make our customers happy with their purchases and feel good wearing or using them.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in the original packaging. We also honor returns for any defective items or quality issues, as our custom-designed items are print on demand products for which quality control originates from outside fulfillment centers. You’ll also need your receipt or proof of purchase. 

To start a return request, contact us at makingbirthbettertogether@gmail.com with "return request" in the subject line and your order number included with your details. Please note that returns will need to be sent by you to the address provided after approval.

Items shipped back to us without first requesting a return will not be accepted. 

Please contact us with any return questions at: makingbirthbettertogether@gmail.com

Damages and Quality Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item(s), so that we can evaluate the issue and make it right for you.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take time for your bank or credit card company to process and post your refund. 
If more than 15 business days have passed since we’ve approved your return, please contact us at makingbirthbettertogether@gmail.com so that we can investigate the problem with your merchant.